1. Warranty and limitations

Sim Factory S.R.L. warrants that the goods purchased by the customer are free from defects in material and workmanship at the time of transfer of the goods and that they have the guaranteed quality stipulated in the contract. Aluminum profiles are of industrial quality, so minor scratches and dents may be present. Upon receipt, the customer must inspect the goods immediately for defects, condition and quality. In case of apparent and/or hidden defects, these must be documented and reported in writing within 7 days of delivery by email: info@simfactory.it otherwise the warranty for these defects does not apply. The customer is responsible for the way in which he uses the purchased goods and Sim Factory S.R.L. will not be held responsible for any damage caused by improper or contrary to its purpose. The warranty is 24 months from the date of shipment. Seats carry a 12-month warranty and do not include wear and tear due to use.

2. Limitation of Liability of Sim Factory S.R.L.

Any compensation for any damage to the customer shall not exceed the invoice price of the disputed products. The warranty referred to in this article is absorbent and in lieu of legal warranties for defects and conformity and excludes any other possible liability of Sim Factory S.R.L. however originated by the products supplied; in particular, the customer may not make other claims for damages, price reduction or termination of the contract. Under no circumstances shall Sim Factory S.R.L. be held liable for indirect or consequential damages. Sim Factory S.R.L. shall not be held liable for damages caused to the customer and/or third parties due to improper use of the purchased products.

3. Product Installation

Unless otherwise agreed at the time of purchase, Sim Factory S.R.L. products require installation by the customer. Sim Factory S.R.L. does not guarantee any defects in the products resulting from improper installation of the same. Sim Factory S.R.L. will not be held responsible for damage caused to the customer and / or third parties due to improper installation.